Netpro has been built on a foundation of quality. We are committed to providing our customers with a superior level of service to ensure that they get the best value from any IT investments. This is delivered through our Quality Management System. Our commitment to providing IT solutions of the highest quality is endorsed by our ISO 9001:2000 accreditation. This quality management system ensures that all projects undertaken, irrespective of size or value, are subject to stringent quality control procedures.
We are committed to encouraging work environment for our employees, where quality and innovation is recognized.

We implement project specific standards and guidelines that are mapped to our client's quality policy and systems.

It includes:

  • Deliver solutions and professional services according to agreed Statements of Work
  • Resolve issues raised by clients with attention to client satisfaction
  • Continuously improve our processes to increase efficiency and client satisfaction
  • Ensure that resources and training are reviewed to meet clients’ requirements

Click here for further information on the ISO Quality Management System.

TATA AIG, a top Life and General Insurance company "Netpro designed and developed our Customer Services and Retention Management System (CSRMS) that helps manage the entire customer Life Cycle from Prospecting, Acquisition, Service post-acquisition and Retention. CSRMS is an extremely mission critical system and has proven to be robust and scalable in meeting our growing business needs. Netpro has exceeded our expectations. Its technical expertise and project management capability has ensured a phenomenal ROI for CSRMS. We continue to nurture our relationship with them as our development partner."
V. Krishnan
Vice President-
Information Technology Group Tata AIG